SHIPPING POLICY
Wholesale.asoph.com is online marketplace for all business owners in fashion industry. Orders will be shipped directly from vendor’s warehouse so you will receive multiple shipment confirmations from each vendor. All orders are processed and shipped within 1-3 business days, orders placed on the weekend and holidays are processed on the next business day. Shipping rate will be calculated automatically when you place an order and there will be no additional shipping charges.



RETURN POLICY

If you are not satisfied with your order, you may return it within 14 days from your original shipment date. There will be 15% restocking fee. You will be responsible for covering the shipping costs to return as well. If you have a defective or incorrect item, please contact us immediately. All damage claims must be made within 3 days after receipt of items.


Please contact us for a Return Authorization number as items will not be accepted without prior authorization from our customer service.


Return Condition

All return items must be unworn, unwashed, and have original tags attached. We will not accept the return if there is a sign of wear such as stains, make up and deodorant.


Items Not Eligible for Refund
  • All accessories including jewelry, bags, scarves, beauty, cosmetics are final sale
  • Bodysuits, swimwear, shapewear, and undergarments are final sale
  • All markdown items are final sale.

Return Process
  • Contact our customer service and receive return authorization number.
  • Fill out the return form and enclose it in your return package.
  • Send it off! Keep your proof of postage and ship your return along with a tracking number as we are not responsible for return package that are stolen or lost in transit.


Return to:
Wholesale Asoph Returns
3311 E. Slauson Ave
Vernon, CA 90058


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Please give us a call at 1-800-935-6190 to help you to process your order or email us wholesale@asoph.com to schedule an appointment for us to call you to process your request.